- Check in time from 4:00 pm to 9:00 pm
- Check out time until 12:00 pm
- Arrivals after check in time must be advised 24 hours before
- Late check outs must be advised 24 hours in advance and are subject to availability.
- Up to 3 hours: 25% of the room charge
- Up to 6 hour: 50% of the room charge
- For check in is mandatory a identification document
- Total payment of the booking is required at check in time
- For booking confirmations, the total value of the first night must be deposited. The remaining value must be payed at the check in date
- At the arrival date, a card will be given to open the gate, main door and bedroom door.
- If extra costs are going to be payed at check out time, the costumer has to leave the credit card details at reception.
- All receipts related with extra costs have to be signed by the Costumer
- Each Costumer is provided with a shower towel
- Included in room price
- Served between 8:30 am and 10:30 am, in the breakfast area
1.3 Utilisation rules
- Smoking is forbidden in all rooms and interior common areas
- Each costumer is responsible for their belongings. Azen is not responsible for any loss or damage to the Costumer personal belongings
- Animals are not allowed at Azen.
- Free WIFI access all over the house
- Azen requests no noises that may disturb other Costumers, after 11:00 pm.
- All common areas must be left clean, after use
- No eating in the living room or bedrooms
- Any damages made by the Costumer at Azen property must be charged to the same at check out time.
1.4 Services with additional costs
- The service of extra bed must be asked in advance
- Extra Bed: 15€ per day
- Kids under 2 years old don’t pay
- Transport from or to airport, beaches, town or other destiny
- Extra towel: 5 €
- Azen reserves the right to cancel any reservation in which case a full refund will be made
- Any kind of changes of the reservation will be subject to confirmation and availability
- Cancelations with 7 days or less to check in date, have no refund of the deposit.
- All rooms are cleaned once a day
- Each guest is provided with a shower towel
- If the guests stay longer then 4 days in the same bedroom, new sheets and towels will be given.