Terms and Conditions

Check in time from 4:00 pm to 9:00 pm
Check out time until 11:00 am
Arrivals after check in time must be advised 24 hours before
Late check outs must be advised 24 hours in advance and are subject to availability.
Up to 3 hours: 25% of the room charge
Up to 6 hour: 50% of the room charge
For check in is mandatory a identification document
The payment is paid in total by the time of the booking.
At the arrival date, a card will be given to open the gate, main door and bedroom door.
If extra costs are going to be payed at check out time, the costumer has to leave the credit card details at reception.
All receipts related with extra costs have to be signed by the Costumer
Each Costumer is provided with a shower towel

Smoking is forbidden in all rooms and interior common areas
Each costumer is responsible for their belongings. Azen is not responsible for any loss or damage to the Costumer personal belongings
Animals are not allowed at Azen.
Free WIFI access all over the house
Azen requests no noises that may disturb other Costumers, after 11:00 pm.
All common areas must be left clean, after use
No eating in the living room or bedrooms
Any damages made by the Costumer at Azen property must be charged to the same at check out time.

Azen reserves the right to cancel any reservation in which case a full refund will be made
Any kind of changes of the reservation will be subject to confirmation and availability
Cancelations with 7 days or less to check in date, have no refund of the deposit.

All rooms are cleaned once a day
Each guest is provided with a shower towel
If the guests stay longer then 4 days in the same bedroom, new sheets and towels will be given.

(For more than 10 persons)

For booking confirmations, 20% of the total reservation must be deposited.
The remaining 80% must be paid latest 15 days before arrival date otherwise the booking will be cancelled and the deposit will not be refundable.
If the Costumer cancels the reservation within 15 days prior to the check in date, no refund will be made by Azen.

Azen has bicycles, tennis gear and surf equipment for rent when the equipment is available
A deposit will be requested if the credit card details weren’t left previously at the reception, and a term of responsibility must be sign prior to the rental
The Costumer must deliver the equipment as soon as the period of rental is expired, and is responsible for its good use and good conditions
Equipments in bad shape, broken or delivered after the period of rental, must pay a extra fee, the appropriate amount depends on the case
Failure to deliver the rented equipment, will be the subject of criminal complaint for theft against the practice of civil responsibility of the contract between the parties.
In case of theft the Customer shall submit a criminal complaint immediately and is responsible for the payment of its value.
The Customer is responsible to have his/her own insurance covering personal accident which can accrue during use of rented equipment from Azen leaving the full responsibility to the client.
For cases not covered by these rules, the parties shall be governed by applicable law.